Seat Limits
Paulina Kajzer-Cebula
Last Update 7 maanden geleden
Different Plan, Different Seat Limit
Depending on the plan you choose, you'll have different seat limits.
Zendo offers three subscription plans: Essential (free), Pro, and Max.
Read more about their differences, here.
What Is A Seat?
A seat in Zendo is any internal user that operates the workspace. From Agents to Owners.
To learn more about the different Roles & Permissions, read this article.
Clients do not count as seats. You can have unlimited clients no matter the plan you're on.
What Is A Watcher?
A Watcher is not a seat in Zendo.
- Users on the Essential plan do not have any Watchers available.
- Users on the Pro plan get double the amount of Watchers per each seat added, with 4 Watchers available in the base price.
- Users on the Max plan get unlimited Watchers.
Seats In The Essential Plan
The Essential plan includes 1 seat, free of charge.
The Essential plan does not allow for purchasing additional seats.
The Essential plan does not include any Watchers.
Seats In The Pro Plan
The Pro plan includes 2 seats & 4 Watchers in its base price and allows you to purchase additional seats.
For each seat on the Pro plan, you'll get double the amount of Watchers.
1 seat = 2 wacthers added.
The additional seats on the Pro plan cost $9.50 per user on annual billing and $19 per user on monthly billing.
Seats In The Max Plan
To learn how to upgrade or downgrade your plan, or change anything related to billing, read this article.
How To Check How Many Seats I Have?
You can check how many seats you have currently active by going to Workspace > Team, under Settings & Customization on the left-hand side panel, and checking the Internal users label or by looking directly at the table listing your team members added to Zendo.
The Internal users label, visible next to the Team header in Workspace > Team shows how many seats you're currently using.
Users on the free forever Essential plan will not see the Watchers label since Watchers are not available on the free plan.
Alternatively, you can also go to Workspace > Billing & Usage, under Settings & Customization to check how many active seats you have on your workspace.
How To Add More Seats?
Then:
1. Select the minus button to remove seats from your Pro plan subscription or 2. Select the plus button to add seats to your Pro plan subscription,
select the "Continue" button,
3. On the confirmation page, select the "Subscribe and pay" button.
Once you've added more seats to your workspace, you can invite new team members through the Team tab.
- Learn more on inviting new team members in this article.
- Learn more about adding seats in this article.